Your money, protected at every step
Every transfer your family sends is treated like our own. We protect what moves your household with bank-grade technology and the care of people who understand that security means peace of mind for those you love. You live your life — we handle the rest.
Security with the rigor of a bank
We operate under international compliance and data-protection standards, connecting the Americas with the same trust as the world's largest financial institutions.
Bank-grade encryption
All information travels with end-to-end encryption at the same standard used by the world's largest banks.
Biometric authentication
Access and transfer approval protected by your device's facial recognition or fingerprint.
24/7 monitoring
Every operation is analyzed in real time by anti-fraud systems that learn from every transaction.
Anti-fraud protection
Automatic blocking of suspicious transactions and immediate alerts so you can confirm before any send.
Compliance & KYC
Verified onboarding and compliance with FinCEN, state regulators and international best practices.
Data vault
Your personal and financial data stays isolated, encrypted and is never sold or shared.
Promises we keep every day
Security is culture here. It's not a terms page — it's what drives every product decision we make.
- Your password is never transmitted in plain text
- Biometric approval required for every send
- Human fraud team + AI, every day of the year
- Refunds in proven cases of failure on our side
Frequently asked questions
Everything you need to know about security.
Every transfer goes through end-to-end encrypted channels, biometric approval and real-time anti-fraud monitoring. Funds are held with licensed banking partners and reconciled continuously.
Reach out immediately on WhatsApp. Our human fraud team investigates 24/7 and works with banking partners to attempt recovery. In proven cases of failure on our side, we refund you.
No. We never sell or share personal data. The only exception is information required to settle the transfer with regulated banking and compliance partners.
TransPay is built for the Americas. Sending and receiving is available in the United States and 20+ countries across Latin America — check the home page for the full list.
Spotted something unusual?
Talk to us. Our human support team replies in English, Spanish and Portuguese — every day of the year.